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IB-ONE™

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Find answers to your common questions, track your order and more.

MIOME Help Center

Which product should I use IB-ONE or IB-PRO?

Which product should I use for...constipation, bloating, gas etc?

When should I expect to feel benefits?

What if I don't feel any benefits?

Can I take the product out of the capsule?

Can I store the capsules in a pill tray?

Can I take a double dose?

What if I experience side effects in the first few days?

When should I take MIOME?

How long do I need to take this for?

Can I take MIOME alongside other probiotics?

Using MIOME® Probiotics

How do I manage my subscription?

Can I cancel my subscription at any time?

How do I reschedule my next subscription delivery?

Manage Your Subscription

How do I track my order?

Tracking says order is delivered, but I can't find it...

How do I return the product & get a refund?

How long till I receive my order?

Can I change my mailing address after ordering?

What happens if my package is lost or damaged?

Orders, Shipping & Returns

Where can I view third-party testing results?

Where can I view the clinical studies?

Can I see COAs for active ingredients & potency?

Can children take MIOME probiotics?

Can I use this if pregnant?

Clinical Studies, Tests & Safety

How do I join the Practitioner Program?

How do I setup a wholesale account?

Partners & Wholesale

Do you provide samples?

Does it help with slow motility?

Do you offer discounts or sales?

I have a question about my medical issue or medication

Do you ship outside the USA? Yes!

Which product to use, how to use, when to expect results, etc

Change, cancel or reschedule your subscription any time.

Find out where your order is, how long it will take, return process etc.

Ingredients, allergens, certificates of analysis (COAs) and safety

How to join our Practitioner Program, setup a wholesale account etc

Thanks for reaching out. We’re always happy to share general product information, but we’re not able to provide personalized medical advice or answer 1-to-1 questions about individual medication etc. For anything related to your specific medical issu

Thanks for reaching out. We&#x2019;re always happy to share general product information, but we&#x2019;re not able to provide personalized medical advice or answer 1-to-1 questions about individual medication etc.For anything related to your specific medical issue, medication, symptoms, or treatment plan, it&#x2019;s best to speak directly with your healthcare provider, who can give guidance tailored to your situation.If you&#x2019;d like, feel free to let us know what you&#x2019;re trying to learn about our products more generally, and we&#x2019;re happy to help with that.

Yes, international shipping is now live with MIOME! We now ship directly to 220+ countries.

Yes, international shipping is now live with MIOME! A few things to know:Order limit: Up to 3 boxes per order due to customs limits. We recommend 2 or 3 boxes since shipping cost barely changes between quantities and it gives you a 2&#x2013;3 month supply. Our quarterly subscription is another great option &#x2014; it saves you 30%.Shipping &amp; duties: Cost is calculated at checkout and already includes any duties or taxes for your country, so there are no surprise fees on arrival.8-week satisfaction guarantee: If MIOME doesn&apos;t work for you, we&apos;ll refund up to 2 boxes with no need to send anything back (returnless refund). Refunds cover product cost only, not shipping.

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