How do I return the product & get a refund?Updated a month ago
At Miome, we believe in the power of our products to make a significant difference in your life. To ensure you can try our formulations with the same level of confidence, we have designed an unrivaled 8-Week Satisfaction Program.
- Try any of our formulas for a full 8 weeks.
- If you are unsatisfied after the 8-week period ends, contact us within 30 days.
- We will refund your order within 72 hours of processing your return.
Why 8 Weeks?
Our formulations use clinically tested ingredients, and from these studies we understand how long it typically takes to see results. This timeline usually ranges from 2 to 8 weeks. We chose an 8-week period to ensure you have the maximum amount of time to experience the full benefits.
Returns & Refund Policy
Our return policy is limited to a 60-day supply of product, i.e. up to 2 boxes.
As part of our no-questions-asked policy, you do not need to provide a reason for your return.
You must cover the shipping costs for returns. We recommend using a trackable method to ensure your return reaches us.
Returns of used or empty boxes are acceptable.
Return Process
Please submit your return and refund request within 30 days after the 8-week period ends.
You have up to 100 days from the date of purchase to make your request, giving you ample time to receive the product, try it for 8 weeks, and decide over the next 30 days whether you are satisfied or not.
Use the contact form at the bottom of this page to initiate your return request.
We will issue a Return Merchandise Authorization (RMA) number and provide return address details.
We will process your return within 72 hours of receiving it.
Refunds will be issued within 72 hours of processing the return. Please note they may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.