How do I get a refund?Updated 2 months ago
At MIOME, we stand behind every formula we make. That's why we created our 8-Week Satisfaction Program - so you can try MIOME with complete confidence.
- Try any MIOME formula for a full 8 weeks.
- Not satisfied? Contact us within 30 days of finishing your 8 weeks.
- We'll refund your order - no questions asked.
Why 8 Weeks?
Our formulas use clinically studied ingredients, typically researched over 4 to 8 weeks. We built the program around the full 8-week window so you have time to experience the support.
Refund Policy
- No questions asked: you never need to give a reason.
- For health and safety reasons we cannot resell returned product, so we don't accept physical returns. Refunds are offered on a returnless basis - you keep the product, with no need to ship anything back.
- Because of this, refunds are limited to a 60-day supply (max 2 boxes) - which sits in line with the 8 week program.
- Refunds apply to the product cost only - shipping, duties, and taxes aren't included.
How to Apply
- Submit your request within 30 days of finishing your 8 weeks, using the contact form at the bottom of this page.
- You have up to 100 days from purchase - ample time to receive your order, try it for 8 weeks, and decide.
- Once we process your refund, funds are sent within 72 hours. They may take 1-2 billing cycles to appear on your statement, depending on your card provider.